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Testimonials

At A1 Home Care Ltd, we take pride in delivering personalised home care services to individuals of all ages in Chelmsford and the surrounding areas. Our dedicated team is committed to ensuring comfort and independence for our clients within their own homes. The testimonials below reflect the high-quality care and support we provide, as shared by our satisfied clients and their families.

Received from service users daughter SK

Review:  Would definitely recommend A1 Home Care. The staff and carers have been good to mum and give us the peace of mind that someone is there in the mornings to get mum set for the day. Office staff always there when anything crops up.

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Received from service users son SH

Review: I cannot fault A1 Home Care Ltd in terms of carers or management. My now 93 year old mother requires nursing care four times a day as she was chair bound and recently moved to being bed bound. While she does have her favourite carers, it is true to say that they have all dealt with her needs and wishes with care and compassion. There have been times of crisis, requiring urgent attendance by anyone, and on these occasions management have diverted carers to mum or even on more than one occasion turned out themselves so she is not been left distressed. They, as in management and carers, are well qualified, experienced and keen to be involved in health service meetings to look at equipment, medical or care needs for my mother, which eases the load on still working family members. Mother is well cared for and looks forward to the carers visits and company, Overall I cannot really fault this company.

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Review from Services users Granddaughter RP

I highly recommend this care service. The carers are exceptionally kind, patient, and respectful, treating my Nanny with the utmost dignity despite her dementia. They’re incredibly attentive, even learning to play cards and watching the same movie with her repeatedly to bring her joy. Their proactive approach to her comfort is truly reassuring; they’re meticulous in personal care and regularly ask if there’s anything more they can do. Recently, on her 100th birthday, the company director personally visited with flowers, adding a thoughtful, personal touch. Every year, they send her a birthday and Christmas card, showing they genuinely care. The staff followed her care plan precisely but adapt to her unique needs, making her feel valued and our family at ease. This service brings both professionalism and heart-an invaluable combination.

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No Rating –  Value for Money

Review from service user RD

Review:  Thanks to A1homecare for looking after me so well I had to go to hospital recently and they were excellent in their care and making sure the carers were still in place when I came out The staff are excellent and I cannot praise them enough. They do everything for me I don’t know what I would do without them.

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Review from service user RH

Review: All the ladies I have come to me are all lovely, polite and caring and make me good healthy meals which helps me to eat vegetables and fruit etc that can help me to keep my eating good and hopefully help me with my weight loss journey. I have had homemade soup and am currently getting back to eating salad. It’s lovely to have a nice chat and I really appreciate all the help they give me. I also enjoy my call where I go out with my carer enabling me to go to places I wouldn’t go on my own.

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No Rating –  Value for Money

Submitted by: R H (Client / Service User)

Review from service users son MH

Review: The entire team are to be commended for their care and professionalism at all times. Nothing is ever too much trouble and their advice and experience have been instrumental in raising the level of care and attention that my mum currently needs.

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