We are able to assist with a full range of personal care, meal preparation and housework and laundry services. We can provide support to enable you to access the community and visit the places you would like to go. We provide much needed respite support to allow main carers a much needed break with the knowledge their loved one is looked after by fully trained care staff.
Need Help at Home?
How we do things
Initially this may be conducted over the telephone with you, in order for us to understand the level of support you require
Our Registered Manager will conduct an assessment of your care or support needs
Once all the information gathered from the client’s initial assessment is collated a further meeting shall be arranged to discuss and review the proposed care and support package
Once clients are happy with the devised care or support package and wish to start with our home help services, we will arrange for appropriately experienced and qualified care workers to undertake the package
Care and support workers are required to keep records of the activities they have undertaken and any other incidents that have arose, during a visit to a client
You will always receive a warm and friendly welcome from our office team. All office staff are DBS police checked and will treat you with respect and dignity. And of course, we always ensure your queries are dealt with in the strictest of confidence.
Our Care Quality Commission rating
Our Company recently achieved ‘Good’ across all key areas inspected, click here to go to our report
Click on the links below to see the full report of the CQC on our services: