Our Team

Patrick O’Callaghan
Managing Director and CEO

Patrick has a real passion for quality care. He started the company following the poor care that his own father received. Patrick is based within the office and works closely within the team, both operationally and strategically.

Patrick drives quality within the team with the help of the dedicated Care Manager, Nicky Cook.

Nicky Cook
Head of Operations/Registered Manager

Nicky has had a long career within the health and social care setting, and has gained much experience during her 30 years within the sector. Nicky treats everyone as an individual and respects service users choices and wishes. Nicky is often seen out in the community and has close working relationships with staff and service users and their families. Nicky has a diploma in health and social care Level 5.

Charlotte Davies
Service Manager

Charlotte is responsible for the co-ordinating role within the company. Charlotte has an excellent knowledge of the care industry, as a carer and also within an office role. Charlotte heads up an office team of 3 co-ordinators who all have hands on experience of care in the community.

Karen Jones
Accounts Assistant

Karen has a wealth of experience in accounts and bookkeeping and deals with all the financial aspects for the Company, such as client invoicing, staff pay, cost analysis, client and staff finance queries and company funds and funding.

Luke Miles
Care Coordinator

Luke has a great knowledge of the care industry; he has experience of caring in the community and recently joined the co-coordinating team in the office. Luke is friendly and approachable and well-liked by our service users.

Dione Maher
Care Coordinator

Dione joined our team in mid-2021 and has taken to the role really well, Dione has experience of both domiciliary care and working within a Hospital environment. Dione has a warm calming nature which people find comforting.

Jill Goodwin
Freelance HR Consultant

Jill has worked with our company since 2012. She has over twenty years’ experience working within the field of HR and is very approachable and down to earth. She has worked hard to ensure that our company complies with legislation and policies and procedures are up to date.

Veronica Franco
Administration, Recruitment and Training Co-ordinator

Veronica deals with recruitment, new starters and keeping our care plans up to date. Veronica has previous experience of working with the public and within a care environment. Veronica has a friendly personality and always likes to go the extra mile to help people.

Rachel McLean
Coordinator

Rachel has recently joined our co-ordinating team; Rachel has an excellent knowledge of the care sector having worked both in care homes and for A1 Home Care as a domiciliary care assistant. Rachel has a bubbly friendly personality and uses her vast experience to solve any problems that may arise