Patrick has a real passion for quality care. He started the company following the poor care that his own father received. Patrick is based within the office and works closely within the team, both operationally and strategically.
Patrick drives quality within the team with the help of the dedicated Care Manager, Nicky Cook.
Nicky has over 30 years of experience in health and social care, treating everyone as an individual and respecting their choices. She is often out in the community, building strong relationships with staff, service users, and their families. As a Dementia Champion and Dignity Champion, she is dedicated to ensuring compassionate care. Nicky also holds a Level 5 Diploma in Health and Social Care.
Charlotte oversees coordination within the company, drawing on her experience as a carer and in office roles. She leads a team of three co-ordinators with hands-on care experience. As the End of Life and Sensory Champion, she specialises in supporting those with sight and hearing loss.
Karen has a wealth of experience in accounts and bookkeeping and deals with all the financial aspects for the Company, such as client invoicing, staff pay, cost analysis, client and staff finance queries and company funds and funding.
Luke has a great knowledge of the care industry; he has experience of caring in the community and recently joined the co-coordinating team in the office. Luke is friendly and approachable and well-liked by our service users.
Dione joined our team in mid-2021 and has taken to the role really well, Dione has experience of both domiciliary care and working within a Hospital environment. Dione has a warm calming nature which people find comforting.
Jill has worked with our company since 2012. She has over twenty years’ experience working within the field of HR and is very approachable and down to earth. She has worked hard to ensure that our company complies with legislation and policies and procedures are up to date.
Veronica deals with recruitment, new starters and keeping our care plans up to date. Veronica has previous experience of working with the public and within a care environment. Veronica has a friendly personality and always likes to go the extra mile to help people.
Rachel has recently joined our co-ordinating team; Rachel has an excellent knowledge of the care sector having worked both in care homes and for A1 Home Care as a domiciliary care assistant. Rachel has a bubbly friendly personality and uses her vast experience to solve any problems that may arise
Sophie is the newest member of our office team. Sophie came to us with a wealth of knowledge of the carer sector having worked as a carer, senior carer and co-ordinator. Sophie has a kind and gentle nature and is easy to talk to