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Quality Home Help and Care in Chelmsford, Essex

You will always receive a warm, friendly and caring welcome when you call or visit the A1 Home Care office here in the centre of Chelmsford.

We have a dedicated team of care assistants and office staff who strive to provide the highest quality care tailored to your specific needs. You and your family will always be treated with dignity and respect in your own home. The difference with A1 is we do genuinely care, and our team will treat you as they would want their own family to be treated. We are proud to offer you a trustworthy and reliable home help and care service.

Call our team now. Within minutes you will notice the difference between our service and those you may have worked with or spoken to in the past.

At A1 Home Care, we are committed to providing the highest possible standards of home help and care. Our priority is to always meet the needs and wishes of our clients, ensuring that they are treated with the greatest respect, dignity and consideration.

By maintaining consistently high standards of care, we ensure that:

Every client’s right to live independently and without prejudice is adhered to in a respectful manner
Clients are treated as we would wish to be treated ourselves – with dignity and respect at all times
Clients are empowered to be independent in making their own decisions regarding their daily lives
We maintain confidentiality and privacy at all times and support clients in all aspects of their day-to-day lives

Personal information is treated in the strictest confidence and is never shared unless there is a danger to a client or care/support worker. In the first instance, this will only be shared with the Registered Manager or Responsible Individual and then acted upon at their discretion.

We serve a variety of clients with a wide range of care needs in the Chelmsford and wider Essex area, including:

Young teenagers to elderly adults
Physical disabilities
Learning disabilities
Mental health
Neurological impairments
Brain injuries
Sensory impairments
Stroke sufferers
Palliative care
Accident injury rehabilitation

At A1 the safety of our clients is of highest importance, all new staff are interviewed by 2 people, we gain 2 references and complete a DBS (Police check) prior to them commencing work.  We regularly spot check staff whilst they are working to ensure that everything is going well and that they are competent in their role.

The company is paper free as our staff are all provided with pin protected mobile handsets to ensure that your details are only assessable to them when they are planned to attend your visit.

All of our staff at A1 Home Care are required to undertake a skills for care induction course and are thoroughly trained in the following aspects of care service delivery as set out by the National Minimum Care Standards:

Understand the carer’s role
Personal development
Duty of care
Equality and diversity
Working in a person centred way
Fluids and nutrition
Privacy and dignity
Communication skills
Awareness of mental health, dementia and learning disabilities
Safeguarding adults
Safeguarding children
Basic life support
Infection prevention and control
Handling information
Health and safety

"I had tried various organisations in the Chelmsford area in the past to look after my Mother but without any luck, until I discovered A1 Homecare through a third party who gave them nothing else but praise, so I thought I would try them. From day one their staff was very polite kind and very caring. Their carers were always on time and treated my mother with the greatest respect and fully understood my Mothers needs. A big big thank you to all at AI Home Care I would definitely recommend them to anyone who is in the same situation as me."

"I would like to thank you all so very, very much for the wonderful, living care you gave Mary in her last months of life. I know it made such a huge difference and that she loved you all, seeing you all as friends. We are so lucky to have had A1 to care for our lovely Mary. "

"It has now been over 3 months since A1 started to care for my mother. Since then there have been vast improvements to her appearance and health. Now having three proper meals a day and living in a clean and tidy environment. I can now relax in the knowledge that she is being well cared for."

Download our service guide


Call our team today to discuss home care service needs: 01245 354 774