A1 Home Care has been providing high quality home care services in Chelmsford and the wider Essex area since 2007. We are committed to providing thoughtful and caring home help services, which are specifically tailored to individual needs. By offering a full range of help at home, including personal care, meal preparation, housework and laundry services, your loved one can remain in the comfort of their own home.
Quality Home Care Services in Chelmsford since 2007
HOW WE STARTED
Patrick O’Callaghan, Company Director, established A1 Home Care after recognising the need for quality home care services after witnessing the poor care received by his father. His aim was to set up a domiciliary care company that could provide good personal care and support to service users and their families. Patrick wanted to ensure that care was always tailored to the individual needs of its users, and that the Registered Manager, carers and office staff work together to deliver that support within the user’s own home.
OUR HELP AT HOME TEAM
Nicky Cook, the Registered Care Manager at A1 Home Care, has over 25 years experience working in the care industry dealing with elderly and vulnerable adults. Nicky is dedicated to the business and is committed to ensuring that standards are maintained to deliver a high quality service. She is adept at managing a large volume of staff and dealing with the sometimes very complex issues associated with a service user’s care package.
We have over 70 fully qualified carers who are dedicated to providing quality home care services to our clients. Our staff work hard to ensure that the dignity, respect and independence of the service user is maintained and will, when necessary, provide support to family, friends and representatives as well.
OUR COMPLIMENTS, CONCERNS AND COMPLAINTS PROCEDURE
Client feedback is highly valued at A1 Home Care as it helps us to continuously review and improve our services. We like to keep an open channel of communication with all of our clients and their family and representatives. We have established procedures for dealing with compliments, concerns and complaints, which all clients will be made aware of when they start using our services.
CAREERS AT A1 HOME CARE
At A1 Home Care, we offer a range of rewarding career opportunities and we are always on the look out for talented individuals to join our team. We recruit dedicated, caring individuals who want to flourish as part of a truly professional organisation. We consider candidates who are new to home care and wanting to train, or those who are fully trained and are looking for a fresh challenge.
If you are interested in working with us, please visit the Work with A1 page and complete the online application form.